I found a cute pair of boots in the Victoria Secrets clearance catalogue and to make the situation more appealing...I had a $30.00 gift card to use! Wahoo! After the coupon and shipping, the boots were $14.99. I couldn't make the purchase on-line, however, so I called the VS ordering center. After placing my order, the woman excitedly informs me that for every sweater purchase made today, I get a free Victoria Secrets lip gloss kit that has all of their fabulous shimmering lip gloss. I wasn't in the market for a new sweater, but come on...free lip gloss??? I search the catalogue for the cheapest sweater and found one for $14.99. Then the gal tells me that if I just spend $6.00 more, I get free shipping. Well, okay I thought. I love their "Super Model Hair Gel" so I'll order some of those totalling $12.00. So I started off with just boots and now I have ordered a sweater, lip gloss, and hair gel that I really didn't need.
The next week I arrive home to find a small package from Victoria Secrets. Too small to fit my boots in I thought but I eagerly ripped the package open anyway. It's my sweater. Cute...but where are my boots?
A few more days pass and another package arrives. It's my lip gloss! Cute...but where are my boots.
An entire week goes by. Every day I'm checking my mail for my boots but am disappointed to find the UPS man drive past my home. I found myself even running home for lunch just to see if Mr. UPS dropped my boots off. I was growing suspicious that he may have seen just how cute they were and snapped them for himself. Finally, a package came!!!! Alex was requesting my help in the other room, but I was too busy ripping open my package to attend to his request. My hair gel arrived. Where are my boots? Wait..there is a small piece of paper on the bottom. What does it say? "Ms. X, we regret to inform you that the boots you ordered are currently out of stock and will no longer be available".
Oh no you did't!!!! I bought a sweater and hair gel on an impulse when all I wanted were my darn boots! Stomping around like a five-year-old, I wanted whoever received MY boots to give them back!
Wait...there is a happy ending. I called VS and explained my displeasement of using my gift card on items that I had no intention on using it for. The very sweet girl on the other end of the phone reissued me another gift card and i found an even cutter pair of Snow Leopard Stiletto Boots which are WAY MORE FUN then the boring old black ones anyway.
8 comments:
Congrats on your fun, new purchase. I always like it when you get super nice people on the phone when you are having a dilema. That never happens to me. Probably because I am mad in the first place and probably not very nice.
WHO ME?!?!??!
Sooo where's the picture of you wearing your boots, sweater, gelled hair and smooching lip gloss?????? You can't leave us hanging like this!!!!!
HA - beleive me Amy...you're going to be glad that I did leave you hanging.
I haven't received my boots yet, but I will post a picture of them when they arrive (hopefully they will arrive)
AWESOME!!!
UGHH! That was a saga.
How frustrating is that.
Hey atleast you get an even better pair of boots.
Glad the gal you talked to was so nice.
Sounds like you will enjoy all of your new purchases once your boots get here.
i got the boots...you gonna come fight me for them? j/k
they did that? that is great customer service after a very annoying situation. stuff like that makes a company worth re-visitng.
the lip gloss...yeah, that was on my christmas list, i can email you my address.
:0)
I loved your story and that you are getting an even cooler pair of boots than you wanted!
Their lip glosses are wonderful.
I'm almost positive if I walked in to a 50 stall bathroom and every stall was full - with you being an occupant - I could pick you out by your shoes. Seriously! I think I could. =)
Post a Comment